Your privacy is our priority

Introduction

Private Work Business Solutions Company (“the Company”, “we”) is committed to protecting the privacy of our clients and visitors to pw.sa. This policy explains how we collect, use, and protect personal data in line with the Saudi Personal Data Protection Law and its implementing regulations.

By using our website, contacting us, or using our services, you acknowledge that you have read and agree to this policy.

Data we collect

Depending on how you interact with us, we may collect the following types of data:

Our informational website does not include registration forms and does not use tracking or advertising cookies.

• Contact data: name, mobile number, email, and message content when you reach us by phone, WhatsApp, or email.
• Contractual client data: information required to deliver agreed services, such as identity and passport/visa details, travel bookings, financial and accounting data, workforce data, and vehicle records.
• Technical data: basic browsing data that may be logged automatically (such as IP address and browser type) for operation and security.

Purposes of collection and use

We use your data only as needed for the following purposes:

We do not use your data for marketing without your prior consent, and we do not sell your personal data to any party.

• Responding to your inquiries and requests and communicating with you about them.
• Delivering and managing contracted services (protocol, administration, accounting, travel, HR, vehicle services).
• Preparing reports and documents required within the scope of service.
• Complying with applicable legal and regulatory requirements in the Kingdom.
• Protecting the website and improving its operation.

Sharing data with third parties

We disclose personal data only when necessary to perform the service or as required by law, including:

We require all parties we work with to maintain confidentiality and not use data beyond the specified purpose.

• Service providers: such as travel agencies, hotels and airlines, insurers and inspection centres, and relevant government or diplomatic entities — only to the extent needed to complete the requested service.
• Regulatory authorities: when there is a legal obligation or official request from a competent authority.

Data protection and confidentiality

Confidentiality is core to our work. We apply appropriate organisational and technical measures to protect data from unauthorised access, disclosure, alteration, or destruction, including limiting access to authorised staff on a need-to-know basis and using secure encrypted channels (HTTPS).

Data retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or for periods required by applicable laws and regulations (such as accounting and legal requirements), then securely destroy or anonymise it.

Your rights

Under the Personal Data Protection Law, you have the right to:

To exercise any of these rights, contact us using the channels below and we will process your request within statutory timeframes.

• Know how your data is collected and processed.
• Request access to your personal data held by us and obtain a copy.
• Request correction, completion, or updating of your data.
• Request erasure when there is no legal basis to retain it.
• Withdraw consent to processing — unless legal grounds require continued processing.

External links

Our website may link to external sites or services (such as WhatsApp). We are not responsible for their privacy practices; we advise you to review their policies before providing any data.

Updates to this policy

We may update this policy from time to time to reflect regulatory or operational changes. Any update will be published on this page with a revised “Last updated” date; continued use of the website or services after publication constitutes acceptance of the updated policy.